Privacy & Policy

Privacy & Policy

Privacy Policy

Effective Date: 28/06/2025

At Zdrowa Foods, we value your privacy and are committed to ensuring that your personal information is protected and handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you interact with our services and purchase products from us. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

- Personal Information: When you make a purchase or create an account, we may collect personal details such as your name, email address, phone number, billing address, and shipping address.

- Payment Information: If you make a purchase, we will collect payment information such as credit card or other financial account information.

- Usage Data: We may collect information about how you use our website, products, and services. This could include data on your device type, browser type, IP address, access times, and URL clickstream data.

2. How We Use Your Information

The information we collect is used for the following purposes:

- To Process Transactions: We use your personal and payment information to process orders, manage your account, and fulfill any requests related to your purchases.

- To Improve Our Services: We may analyze customer data to enhance our offerings and tailor our services to better meet your needs.

- To Communicate with You: We may send you updates regarding your order, respond to inquiries, and provide you with information about our products and services.

3. Data Security

Your data’s security is our highest priority. We implement a variety of measures to maintain the safety of your personal information:

- Encryption: We employ encryption technology to protect sensitive information transmitted online.

- Secure Storage: Your personal information and payment details are stored on secure servers with access limited to authorized personnel only.

- Ongoing Training: Our employees receive regular training on data protection policies and procedures to ensure they understand the importance of keeping your information safe.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described below:

- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

- Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities.

5. Your Rights

You have rights regarding your personal information:

- Access: You can request access to the personal information we hold about you.

- Correction: If your information is inaccurate or incomplete, you can request that we correct it.

- Deletion: You may request the deletion of your personal data where legally permitted.

- Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

6. Third-Party Links

Our website may contain links to third-party sites. We do not control the content or practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. You can choose to accept or decline cookies. However, declining cookies may prevent you from taking full advantage of our website. For more details on how we use cookies, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by email or through a notice on our website prior to the change becoming effective.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

costumercare@zdrowafoods.com

8595839169

E-588 F/F, KH NO -381, GALI NO - 20, Area: ASHOK NAGAR

Delhi 110093

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.