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Our Policies

Explore our important policies, terms, cancellation and refunds, and shipping and delivery information.

📄 Terms & Conditions

Effective Date: 28/06/2025

Welcome to zdrowafoods.com, operated by Zdrowa Foods. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Use of the Website

You agree to use this website for lawful purposes only. You may not:

Interfere with the operation of the website
Use it to transmit harmful or illegal content
Attempt unauthorized access to data or systems

2. Orders & Payments

Orders placed through zdrowafoods.com are subject to product availability.
You agree to provide accurate and complete information when placing an order.
Prices are displayed in INR and may change without notice.
Full payment is required before an order is processed.

3. Shipping & Delivery

We currently deliver all over India.
Shipping timelines may vary due to factors outside our control (e.g., weather, courier delays).
Any delivery issues should be reported to us within 48 hours of receiving your order.

4. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns.
If your order is incorrect, damaged, or missing items, contact us within 24 hours of delivery with photo proof, and we’ll make it right.
After successful verification, we will process the refund within 24 hours.

5. Privacy

We respect your privacy. Please review our Privacy Policy to understand how we collect and use your information.

6. Intellectual Property

All content on this site (images, logos, product descriptions, etc.) is owned by Zdrowa Foods. You may not copy, use, or reproduce any content without our written permission.

7. Limitation of Liability

We are not responsible for:

Any indirect or consequential losses related to the use of our website or products
Issues caused by incorrect shipping information provided by the user

8. Modifications

We may update or modify these Terms at any time. Continued use of the site after updates means you accept the new terms.

9. Governing Law

These Terms are governed by the laws of Delhi, India. Any disputes will be handled in the courts of Delhi jurisdiction.

📬 Contact Us

For questions or concerns, contact us at:
Email: costumercare@zdrowafoods.com
Phone: 8595839169
Website: https://zdrowafoods.com